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We do all the work before your pre-op

One agent runs the whole intake on its own, from the first call to the signed chart. Here is the path it walks for every case.

  1. The agent makes the call

    An autonomous voice agent phones every patient in their own language, days before surgery. No nurse time spent on hold.

  2. It reconciles your records

    Epic, the pharmacy, and PCP notes are pulled together, then confirmed by voice. Every field carries its source.

  3. It flags the real risk

    Anticoagulants, GLP-1s, NPO, transport. The case-stopping risks surface now, not at 6am on surgery day.

  4. You sign a ready chart

    Your nurse opens a clean, sourced chart, reviews it, and signs. A clinician stays in the loop on every case.

Margaret Walsh 68F

Lumbar radiofrequency ablation
2 days to surgery, Dr. Maya Desai, East Bay Endosurgery
7/7
criticalBlood thinner hold missed

Margaret took her Eliquis today against the required 3 day hold. Flagged for the nurse and cardiology before the procedure.

AllergiesEpic EMR
Amoxicillin allergy on file. Documented reaction: hives and itching.
  • Amoxicillin (hives, itching)
MedicationsCVS Rx
Atorvastatin 20mg nightly. Lisinopril 10mg daily. Multivitamin.
  • Atorvastatin 20mg nightly
  • Lisinopril 10mg daily
  • Multivitamin
Blood thinnersCVS Rx
Eliquis (apixaban) 5mg PO BID prescribed by Dr. Patel (cardiology) for AFib. Pharmacy expects patient to be holding doses for the 3 days before procedure.
  • Eliquis (apixaban) 5mg PO BID (expected hold)
SpecialistsPCP records
Cardiology with Dr. Sandeep Patel (UCSF Cardiology) for AFib. Patient sees cardiology quarterly.
  • Dr. Sandeep Patel, Cardiology (UCSF)
CardiovascularEpic EMR
AFib on Eliquis. Hypertension on Lisinopril. No CAD, no prior MI, no events. Cardiology follow-up quarterly.
  • AFib (anticoagulated)
  • HTN (controlled)
Prior surgeriesEpic EMR
Cholecystectomy 1998 under general. Total knee replacement 2014 under spinal + sedation. No complications either time.
  • Cholecystectomy (1998, GA)
  • Right TKR (2014, spinal)
Limb restrictionsPCP records
No limb restrictions documented.
Pre-filled from Epic, CVS Rx, PCP records, voice confirms the rest

Don't take our word for it. Hear it.

Listen to a real pre-op call. The agent catches a blood thinner the chart said was on hold.

Hear the agent on a real pre-op call.

0:000:00

Take a call from the agent yourself.

The live agent runs on our clinical platform, so we set it up with your team. Book a demo and you can take a pre-op call on the spot.

Safe by design. Built for the way providers work.

Built with a practicing anesthesiologist. Structured protocol adherence catches medication and clearance issues before surgery, not after. Healthier patients, not just shorter calls.

A clinician is always in the loop

A nurse or physician reviews and signs every chart. You approve the protocol before it runs, and nothing is ordered on its own.

Your single-tenant environmentNo model training

Data protected, never repurposed

A signed BAA before any PHI access, a single-tenant environment in the United States, and your data is never used to train our models.

tookmyEliquistoday...Protocol v4 · Q12 blood thinners

Auditable down to the word

Call audio, a word-level transcript and the protocol step that asked the question are stored together, so any answer plays back to the second.

Bluevia benchmarkThen it calls

Tested before it ever calls a patient

Every protocol and model has to pass PreOpBench, and a practicing anesthesiologist signs off the results before go-live.

Secure exportStart hereRead accessFull integration

We meet your stack where it is

Start with a secure export and move to a full integration when your team is ready. Nothing is written back to your EMR unless you turn it on.

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Patient experience, never compromised

Every patient is called in their own language, and anyone can ask for a person at any time.

Operating boundaries

What Bluevia will never do

  • Diagnose
  • Prescribe or change medication
  • Determine surgical readiness
  • Replace a licensed clinician
  • Handle emergencies

Anything outside the approved protocol is flagged and routed to your team, never improvised around.

HIPAA compliant

A BAA is in place before any PHI access. Detailed security, architecture and AI governance documentation is available during diligence.

Ready to connect Bluevia
to your EMR?

Bring autonomous pre-op to your team. Bluevia is built to integrate with Epic, athenahealth, HST, Surgical Information Systems, and more, and writes a ready chart back to your system when you turn it on.

EpicathenahealthHST PathwaysSurgical Information Systemsand more
2 speakers
I took my Eliquis this morning.
Thanks for telling me. That should be held for 3 days before the procedure.
I will flag this for your nurse and cardiologist now.

Pre-op checks

Anticoagulant holdNPO statusTransport
0:45