The status quo
Today, a pre-op nurse spends ~45 minutes per patient on this intake. Calling, leaving voicemails, faxing forms back and forth. With 60 patients a week, that's a full FTE on phone tag.
Hear it
Sarah is the agent. Margaret is the patient.Dial inCall the agent from your phoneLive access
We call youThe agent dials your numberLive access
In your browserTalk to the agent over your microphoneLive access
The live agent runs on our clinical platform. for access.
The chart
Pre-filled from Epic, CVS Rx, PCP records · voice fills the restMargaret Walsh
68FLumbar radiofrequency ablation
1d 15h to surgeryDr. Maya DesaiEast Bay Endosurgery CenterMedicare + Anthem supplement
Allergies
1/1 capturedAllergiesEpic EMR
Amoxicillin allergy on file. Documented reaction: hives and itching.
- Amoxicillin (hives, itching)
Medications
3/3 capturedMedicationsCVS Rx
Atorvastatin 20mg nightly. Lisinopril 10mg daily. Multivitamin.
- Atorvastatin 20mg nightly
- Lisinopril 10mg daily
- Multivitamin
Blood thinnersCVS Rx
Eliquis (apixaban) 5mg PO BID prescribed by Dr. Patel (cardiology) for AFib. Pharmacy expects patient to be holding doses for the 3 days before procedure.
- Eliquis (apixaban) 5mg PO BID (expected hold)
GLP-1 medicationsCVS Rx
No GLP-1 medications on file.
Specialists
1/1 capturedSpecialistsPCP records
Cardiology with Dr. Sandeep Patel (UCSF Cardiology) for AFib. Patient sees cardiology quarterly.
- Dr. Sandeep Patel, Cardiology (UCSF)
Surgery & anesthesia
3/4 capturedPrior surgeriesEpic EMR
Cholecystectomy 1998 under general. Total knee replacement 2014 under spinal + sedation. No complications either time.
- Cholecystectomy (1998, GA)
- Right TKR (2014, spinal)
Anesthesia reactions
Awaiting anesthesia history…
Family anesthesia hxEpic EMR
No family history of anesthesia reactions.
Limb restrictionsPCP records
No limb restrictions documented.
Medical history
3/11 capturedCardiovascularEpic EMR
AFib on Eliquis. Hypertension on Lisinopril. No CAD, no prior MI, no events. Cardiology follow-up quarterly.
- AFib (anticoagulated)
- HTN (controlled)
Pulmonary
Endocrine
Gastrointestinal
Renal
Hepatic
Hematologic
Neurological
Musculoskeletal
Cancer historyEpic EMR
No cancer history.
Women's healthEpic EMR
Post-menopausal. Hysterectomy 2009. Not pregnant, not breastfeeding.
- Hysterectomy (2009)
Social history
0/3 capturedTobacco use
Alcohol
Recreational drugs
Transport
0/1 capturedRide home
Awaiting transport plan…
Pre-op instructions
0/1 capturedPre-op instructions
Awaiting NPO + reminders…